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Reminders and confirmations are automated, time-based communications that prompt users to take action or validate activity. Whether it’s a doctor’s appointment, a payment due, or a delivery scheduled, these messages keep your operations smooth and customer experience seamless.
TekFusion helps you deliver these messages instantly, intelligently, and through the right channel, so your users are always informed—without needing manual follow-ups.
✅ Reduced No-Shows & Missed Payments
Keep your customers accountable and your operations running smoothly.
✅ Fewer Manual Follow-Ups
Let smart bots handle confirmations, cancellations, and reschedules automatically.
✅ Higher Conversion & Retention
Reminders improve customer engagement and reduce churn.
✅ Omnichannel Assurance
Reach users on their preferred channel—SMS, WhatsApp, RCS, or voice.
✅ Secure, Verified Messaging
Ensure trust and deliverability through Meta-verified and carrier-validated channels.
| TekFusion combines multi-channel messaging tools to make sure your reminders land and your confirmations are tracked. | |
| Product | Role in Reminders & Confirmations |
|---|---|
| SMS | Instant reach with high open rates—perfect for short, time-sensitive reminders |
| WhatsApp Business API | Verified, interactive messaging for confirming appointments, bookings, and deliveries |
| RCS | Branded, rich notifications with images, buttons, and calendars for interactive confirmations |
| Integrated Chatbots | Automate rescheduling, cancellations, or confirmations through dynamic workflows |
| Voice Messages / IVR | Ideal for backup reminders, especially for critical or elderly audiences |
| Event Trigger | Notification Channel | Example |
|---|---|---|
| Upcoming Medical Appointment | WhatsApp + SMS | “Reminder: Your appointment is at 2PM tomorrow. Reply ‘1’ to confirm.” |
| Payment Due Notification | SMS + Chatbot | “Hi Sam, your invoice is due on Friday. Tap here to pay or get support.” |
| Webinar Registration Follow-up | RCS + WhatsApp | “Your webinar starts in 1 hour. Click here to join live.” |
| Delivery ETA Reminder | WhatsApp + Voice | “Your order is arriving today between 4–6 PM.” |
| Subscription Renewal | Email + WhatsApp | “Your subscription renews tomorrow. Tap to manage preferences.” |