What WhatsApp Business API Offers?
Rich Media Messaging
Share product images, videos, PDF catalogs, invoices, and voice notes Send interactive elements like QR codes, location pins, and quick buttons Perfect for showcasing offerings and simplifying communication
Interactive Templates & Smart Buttons
Use pre-approved message templates for promotions, shipping, and alerts Add CTAs (call-to-action) like “Buy Now,” “Book Slot,” or “Track Order” Streamline customer journeys with intuitive, guided options
AI-Powered Chatbots + Human Handoff
Automate 80% of your customer support with 24/7 bots Escalate to live agents instantly for high-priority queries Improve resolution time and boost customer satisfaction
Enterprise-Grade Security & Scalability
End-to-end data encryption Multi-agent support with cloud-hosted, scalable infrastructure Analytics dashboards for real-time insights into usage, response time, and ROI
Seamless Integrations
Plug into your CRM, ERP, Helpdesk, Shopify, or website via API Use website buttons and QR codes to drive users directly to WhatsApp Enable omnichannel communication with unified dashboards