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Lets Talk

Utilities

Start Powering Better Customer Relationships

TekFusion helps utility providers reach customers faster, resolve issues proactively, and improve service delivery — all while reducing operational cost.

Send real-time updates for outages, maintenance, or emergencies to minimize inbound calls and frustration.
Use it for:
  • Scheduled maintenance alerts
  • Emergency outage notifications
  • Power restoration or service resumption messages
Reduce late payments and missed bills by automating reminders and secure payment notifications.
Use it for:
  • Monthly bill reminders with payment links
  • Payment confirmation messages
  • Paperless billing opt-ins via WhatsApp
Empower customers to manage service requests, billing queries, and account changes via messaging.
Use it for:
  • WhatsApp and SMS support chat
  • Meter reading submissions
  • Service plan upgrades or downgrades
Educate customers and influence behavior with targeted broadcast messaging.
Use it for:
  • Energy-saving or conservation tips
  • New tariff or subsidy announcements
  • Smart meter or app usage awareness

Serving All Utility Segments

⚡ Electric & Energy Providers – Manage blackouts, billing, and usage updates

💧 Water Supply Boards – Alert users on leaks, pressure drops, and quality updates

🔥 Gas & LPG Suppliers – Send safety checks, delivery schedules, and refill alerts

🌐 Broadband & Telecom Providers – Reduce churn with proactive downtime and billing messages

TekFusion Provides

✅ Reduce Call Center Load
Shift from reactive to proactive communication with real-time alerts.
✅ Higher Payment Collection Rates
Boost on-time payments through reminders and mobile-friendly payment flows.
✅ Secure, Scalable Infrastructure
Built for high-volume messaging with industry compliance.
✅ Channel Flexibility
Use SMS, WhatsApp, voice, or RCS based on urgency, location, or user preference.